Verint Impact 360 Recording is a recording system which provides synchronized voice/data recording and real-time monitoring across traditional TDM, IP, and mixed telephony environments. Verint Impact 360 Call Recording is used to meet government and industry contact centre compliance obligations as well as providing fact verification, reducing risk and improving customer experience through recording and archiving calls between customers and employees.Ĭapture interactions across voice, video, chat, text, and email interactions as well as users’ computer screen data and make recordings accessible through a single web interface. Wordwatch Call Recording Business Insight.
Wordwatch Call Recording Compliance Testing.Wordwatch Call Recording Legacy Retrieval.Robotic Process Automation & Orchestration.Interview Recording & Evidence Suite (IRES).Unified Communications as a Service (UCaaS).Software Defined Wide Area Networks (SD-WAN).Cloud Contact Centre as a Service (CCaaS).NICE NTR-X for Next Generation Recording.
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